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Credit & Debit Card Payments
To ensure absolute security and privacy, we entrust credit card transactions to
WorldPay, one of the worlds leading credit card payment solutions providers.
Customers may supply credit card numbers by other means, and the transactions
will be handled by WorldPay Ltd. Your credit card details will not be retained
by the Business Network Club following the transaction.
Safe
It is now known that Internet transactions through systems such as WorldPay's
are inherently more secure than other methods of making purchases in 'cardholder
not present' situations such as telesales, or when giving a card to a waiter in
a restaurant.
Your online purchase with the Business Network Club will take place in real time, and
we will never see your credit card details. You can have confidence that these
online purchasing facilities are secure and safe to use.
Refunds
Your rights as a consumer
In accordance with the law, you have a 7 day 'cooling off period' in which you
have the right to cancel your purchase and receive a full refund. You do not
need to give a reason for cancelling your purchase. We are obliged to refund
your payment in full within 30 days of your cancellation. Should you wish to
cancel your agreements with us, please notify us in writing or by email and we
will process a full refund of your payment.
Legal compliance
the Business Network Club refund policy is in accordance with the EU Distance Selling
Directive which came into force in October 2000 and is part of UK law under the
Consumer Protection (Distance Selling) Regulations 2000. This law applies to all
transactions within the UK where a consumer does not meet the vendor. Contracts
between businesses are not governed by these regulations.
Returns address
Should you wish to cancel your purchase within the 7 days 'cooling off' period, please email us at info@thebusinessnetworkclub.co.uk. Please tell us your name and address, the
transaction reference and the WorldPay transaction ID.
Refunds due to cancellation
Should you cancel your purchase with this 7 day 'cooling off' period we will refund your payment in full. If you paid by credit or debit card from this
website, your refund will be made directly to your credit or debit card within
30 days of your cancellation. If you paid by any other means, your refund will
be made by cheque which will be posted to you within 30 days of your
cancellation. There will be no charges for cancellation within this 7 day
cooling off period.
Protection
We will not retain any details that you provide. Unless you specifically request
us to, we will not contact you unless we need to do so in relation to our dealings
with each other.
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